Tax Free Shopping
in Austria
01
Go Shopping
Go shopping and while paying, remember to ask for a Global Blue Tax Free Form. Here's what you need to know to shop Tax Free.
Country VAT rates
How much you need to spend minimum
Who is eligible?
- Shoppers who are permanent residents in a non-EU country
- Shoppers who are older than 18
Tax Free Goods
Refunds are paid on items that are exported for private purposes only.
We do also accept exports that are sent via courier to the destination.
Non Refundable goods:
- Spare parts
- Services
- Spare parts
- Services
Important information to shop Tax Free in Austria
Please make sure that all mandatory fields are filled in correctly when you request your Tax Free Form in store. In the case of missing or incorrect information, the form will be rejected by Customs.
If you are a Global Blue member:
In most stores, you can scan your digital barcode at check-out. Your personal data will be automatically filled in on the Tax Free Form.
Not yet a Global Blue member?
Find a Store
Search to find your nearest Store
02
Get Customs Validation
If Austria is your last destination before leaving Europe, get your Tax Free Form validated when you exit the country. Find below the nearest Customs Office or self-validation Kiosk.
Time limit for validating your form
3 months + the issuing month of the Tax Free Form
Validity of stamped Form
3 years from the issuing date of the Tax Free Form
Important information to validate your Tax Free Form in Austria
Documents to be submitted to process the customs validation:
- Full name and passport
- Tax Free items
- Tax Free Form and receipts
Leaving the EU via Vienna International Airport?
All other exit points in Austria:
Exiting via Airport:
Go to Customs before checking in your luggage. (no differentiation between hand and check-in luggage).
Exiting by Train:
A customs officer will board the train at the border to validation your export.
Exiting by car:
Exit via a road border where customs are present. Find a customs office here
Find a Customs office
Search to find your nearest Customs office
03
Receive Your Refund
Visit any Global Blue Refund Office or Kiosk in Austria. Present the validated Tax Free Form and get your refund. For an automatic refund, check the payment details selected in store or saved on your Global Blue App and MCC.
Important information to get your refund with Form issued in Austria
Before leaving the EU from Austria, get your refund:
In cash:
Visit one of your many Refund Points Downtown or at your exit point. Find a Refund Point here.
Providing your preferred payment details:
Don’t waste time queuing at the Refund Office.
Add your payment details directly online. Send us the validated Tax Free Form and the original receipt using the Global Blue mailbox located at your exit point.
Find a Refund office
Search to find your nearest Refund office
Still in doubt about the above steps? Check out our general guide.
Global Blue Addresses
Printed Tax Free Forms validated by Customs and original receipt must be sent to:
Standard and registered mail
Global Blue P.O. Box 363, 810 00 Bratislava,
Slovakia, Europe
For courier
Global Blue, Mlynske nivy 55 (the Mill), 821 09 Bratislava,
Slovakia, Europe
Tax Free Shopping Articles
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UK residents are now eligible to shop Tax Free in Austria and can save money claiming back the VAT on their purchases.