Global Blue's   Leadership

Jacques Stern joined Global Blue in 2015 as the President and Chief Executive Officer. He has nearly 30 years of experience within large international companies. He started his career at PricewaterhouseCoopers in 1988 as an auditor. He later joined the Accor Group in 1992, where he held various leadership positions, including Chief Financial Officer and Deputy Chief Executive Officer. Between 2010 and 2015, he was the Chairman and Chief Executive Officer at Edenred. Jacques also holds a Business degree from the École Supérieure de Commerce de Lille, France.

Laurent Delmas is the Chief Operating Officer Southern Europe and he joined Global Blue in 2016.

Laurent started his career in 1986 at Edenred, where he held various management positions, including Managing Director USA, Managing Director United Kingdom and Managing Director France (2009 to 2016).

Delmas holds a business degree from ESSEC Business School.

Pier Francesco Nervini joined Global Blue in 2004 as the Chief Operating Officer Northern Europe and Global Accounts since 2014.

He joined Global Blue as Managing Director for Added Value Payment Solutions in Italy and later held the positions of Managing Director for Global Blue Italy, Vice President Global Accounts and Head of Commercial Europe.

Prior to joining Global Blue, Pier worked at Philips and Dun & Bradstreet where he held various management positions.

Pier holds a degree in Marketing from the Università degli Studi di Firenze.

Gavin Ingram has served as General Counsel Asia Pacific & VP of Strategic Planning since joining Global Blue in mid-2014. In 2020, Gavin took on the additional role of New Markets for APAC.

Prior to joining Global Blue, Gavin worked as Legal Director Asia for AdventBalance (now Lawyers on Demand) and as Corporate Counsel Asia for BlueScope Steel, where Gavin was based in Singapore for 14 years.

Gavin started his career in private legal practice working for eight years as an infrastructure lawyer at Blake Dawson Waldron (now Ashurst) in Brisbane, Australia and as a Senior Associate with Freehills (now Herbert Smith Freehills) in Melbourne, Australia. Gavin has previously been awarded the Asia-Pacific In-House Counsel of the Year by AsiaLaw. Gavin also sits on the In-House Corporate Lawyers Committee of the New South Wales Law Society.

Gavin holds an MBA (Honours) from The University of Chicago, Booth School of Business in the USA, a Bachelor of Laws (First Class Honours) and Bachelor of Commerce from Bond University in Australia. Gavin is admitted as a Solicitor of the High Court of Australia, the Supreme Courts of Queensland and New South Wales and as a Barrister and Solicitor of Supreme Court of Victoria.

Jorge Casal has been the Senior Vice President New Markets, Public Affairs & Chief Operating Officer Americas since 2015.

Before his current position, he was the Senior Vice President Tax Free Shopping for seven years. He joined Global Blue in 1999 as the Country Manager Argentina.

Throughout his career at Global Blue, he has held various management positions including: Country Manager Spain and UK, Area Manager Iberia, Argentina and Mexico and Vice President Sales UK and Mediterranean and Latin America.

Virginie Alem joined Global Blue in 2019. She has been serving as the Senior Vice President Marketing, Communications and Customer Value Creation since 2021.

Her professional background includes seven years of experience within financial communication and investor relations at Accor and Edenred. Following this, she joined the Italian Edenred Executive Committee to manage Business and Product Development from 2015 to 2019.

Tomas Mostany joined Global Blue in 2002. He has been the Senior Vice President Strategy and Chief Product Officer since 2015.

Throughout his career, he taken on different roles at Global Blue, including Country Manager Argentina, Managing Director of Italy and Regional Manager for Southern Europe.

Prior to joining Global Blue, he held various management positions within Kodak and Havas.

He has an MBA from the Instituto para el Desarrollo Empresarial de la Argentina and a degree in Industrial Engineering from the Instituto Tecnológico de Buenos Aires, Argentina.

Jeremy Taylor has served as the Senior Vice President Operations since 2014.

He joined Global Blue in 1999 as the Operations and New Markets Manager and has since held various management positions at Global Blue across different geographies.

He recently led the creation of Global Blue's central operations center in Slovakia, where he is currently based.

Fabio Ferreira has served as the Chief Technology Officer since joining Global Blue in 2015.

He has over 20 years of experience within information technology leadership positions.

He specialises in information technology architecture redesign as well as the management of mission critical applications.

He started his career at Ambev in 1995 and he held various leadership positions at different Brazilian companies during the early years. Fabio later joined the Accor Group where he held several positions, including Chief Information Officer Latin America for Accor Hotels. From 2012 to 2015, he held the position of Chief Information Officer Latin America at Edenred. Fabio has a bachelor’s degree in Computer Science and an MBA from the University of Sao Paulo, Brazil.

Damian Cecchi has served as the Senior Vice President Added Value Payment Solutions since 2017. He joined Global Blue in 2016 following the acquisition of Travelex Currency Select, where he worked as a General Manager.

Damian has over 20 years experience within the payments industry across different companies. He began his career in 1995 at Hypercom where he was an Account and Business Development Manager.

Prior to joining Currency Select, Damian worked at the Australia and New Zealand Banking Group (ANZ) where he was a Manager Chip Card and Merchant Services. He also worked at the National Australia Bank (NAB) as a Associate Director, Transaction.

Damian has a bachelor’s degree in business from Monash University, Australia and an MBA from the Sydney Business School, University of Wollongong, Australia.

Roxane Dufour was appointed Chief Financial Officer at Global Blue in April 2022. She joined Global Blue in 2016 as the Group Finance Coordinator.

She was responsible for advising the company on strategic matters and overseeing the SOX implementation.

Before joining Global Blue, Roxane served at Edenred where she held several management roles within finance including as Group Finance Controller and Internal Audit Director.

She started her career at the Accor Group in 2005.

Roxane holds a business master’s degree from ESCEM Business School, France.

Jeremy Henderson-Ross has served as General Counsel and Company Secretary since joining Global Blue in 2015.

From 2000 to 2005, he worked as a solicitor at Mayer Brown, specialising in corporate and commercial law.

In 2005, he joined Loyalty Management Group and, following its buyout by Aimia Inc, held the position of General Counsel, EMEA at Aimia Inc between 2008 and 2015.

He has an LL.B. from the University of Reading.

Anamaria Tudor joined Global Blue in 2017. She is the Senior Vice President & Global Human Resources Director and she has held this role since 2021.  In the past, she has served as HR Director, UK, Northern Europe & Benelux Region. Anamaria has over a decade of experience across all facets of Human Resources. Prior to joining Global Blue, Anamaria held executive roles leading HR Departments in the capacity of Head of HR and HR Consultant.

Anamaria holds a Master’s in Human Resource Management from Hertfordshire University, Bachelor (Hons) in Human Resource Management from Middlesex University, and Advanced Level 7 Diploma from Chartered Institute of Personnel and Development’s (CIPD’s).