Smart Shopping: The Enhanced Global Blue Traveler App

Global Blue continues to enhance the digital experience for international travelers with the latest upgrades to the Traveler App. These improvements make it even easier for shoppers to navigate the Tax Free Shopping process, access real-time updates, and track their refunds with greater efficiency. While our other traveler solution, Mobile Customer Care, supports infrequent travelers, the Global Blue Traveler App is tailored for frequent travelers.

With a growing user base, the Traveler app has become an essential tool for international shoppers looking for a streamlined and intuitive way to manage their tax refunds.

Seamless, Intuitive, and More Accessible Than Ever Before

The Traveler App has become an essential tool for international shoppers, helping them navigate their tax refund process with real-time updates and clear next steps. With 310,000 monthly active users and over 4.1 million downloads, the app continues to support tourists at every step of their Tax Free Shopping experience.

A Smarter Way to Shop: The Enhanced Global Blue Traveler App

Improved User Experience and Navigation

A more intuitive refund tracking system with a redesigned interface.
Prioritized action buttons for seamless navigation through each step of the tax refund process.

Expanded Language Support: Newly added Arabic, with German coming soon, bringing the total number of supported languages to five, with further expansions planned.

Smart Refund Finder: An enhanced interactive map to help travelers locate nearby customs offices and refund points.

Enhanced Real-Time Notifications: Personalized updates based on the traveler's location, ensuring they receive timely and relevant information.

Optimized Border Validation: Optimized for digital-first markets, ensuring smoother refund at border.

A Seamless Tax Free Shopping Journey Starts Here

With 18 million travelers and 40 million Tax Free transactions annually, Global Blue remains at the forefront of digital transformation in the Tax Free Shopping sector. These latest enhancements reinforce our commitment to delivering seamless, technology-driven solutions that benefit both travelers and retailers.

By simplifying refund processes, increasing efficiency, and improving the overall customer experience, we ensure that international shoppers can focus on what matters most while enjoying their shopping experience.