Guide to Self-Services Customs Stamping
Self-Services Customs Digital Stamp
All the things you need to digitally stamp your Tax Free Form via self-service Mobile or Validation Kiosk at Vienna International Airport.
What Document do I need?
Documents to be submitted to process the Customs Validation:
- Full name and passport
- Tax Free items
- Tax Free Form and receipts
- Flight number
Who is eligible?
- Shoppers for whom Vienna is the last destination before leaving Europe
- Shoppers who are permanent residence in a non-EU country
- Shopper who are older than 18
Important information to (digitally) stamp your Tax Free Form in Austria
You can (digitally) stamp your Tax Free Form at Vienna airport if Austria is your last destination before leaving the EU.
Before check-in, go to the DEV area in Terminal 1 or 3 to have your Tax Free Form validated by Customs.
Be prepared with the receipts of your purchases and goods for Customs inspection.
After passing through security and passport control, go to the DEV area or desk near your bording gate. If your flight is a direct flight to a non-EU country, please proceed to your boarding gate (gate C, D, F OR G gate) for Customs validation.
Be prepared with the receipts of your purchases and goods for Customs inspection.
Follow the link for more information on the Dev Digital Export Validation.
Informazioni importanti per ottenere il tuo rimborso con il modulo emesso in Austria
Prima di lasciare l'UE dall'Austria, ottieni il tuo rimborso:
In contanti:
Visita uno dei numerosi Punti di Rimborso in centro città o al tuo punto di uscita.Trova un Punto di Rimborso qui.
Fornire i dettagli di pagamento preferiti:
Non perdere tempo in coda all'Ufficio Rimborsi.
Aggiungi i tuoi dettagli di pagamento direttamente online. Inviaci il Tax Free Form convalidato e la ricevuta originale utilizzando la casella postale Global Blue situata presso il tuo punto di uscita.
Receive Your Refund
Add your payment details or visit a Global Blue Refund Office or Kiosk.
Present your validated Tax Free Form and get your refund.
Still in doubt about the above steps? Check out our general guide.
Contact us
Completed Tax Free Forms which have been stamped by Customs can be sent to:
Standard and registered mail
Global Blue P.O. Box 363, 810 00 Bratislava,
Slovakia, Europe
For courier
Global Blue, Prievozska 4D/Block E, 821 09 Bratislava,
Slovakia, Europe